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There is a lot of dust hovering out there in terms of where to subscribe online. Experience of other people has shown that mostly the following 3 web sites will give you the seamless online magazine subscription process you are looking for:
- Amazon.com
- Magazinecity.com
- Magazines.com
However, there are little differences between them; these discrepancies make all the difference as regards to quality of service provided. I have prepared a comparison table, based on the following key-performance indicators (KPIs). This should give you a good lead and assist you in determining where to go in order to subscribe online. The KPIs identified are as follows:
- Time to receive first issue
- Pricing
- Security
- Ease in subscribing online
- Customer care
- Refunds process
- Overall Hassle rate
- Additional bonuses provided
Measurement is 1 out of 5 with 1 being the worst and 5 being the best. I briefly explain every Key Performance Indicator in turn:
Time to receive first issue (1=delays; 5=very quick)
How soon the first subscription issue arrives at your door
Pricing (1=expensive; 5=cheapest)
How low the final subscription price is
Security (1=feeling insecure; 5=feeling secure)
Meaning the payment process and the danger of having your subscription details being lost
Ease in subscribing online (1=complicated; 5=easy)
How easy it is to subscribe online, from subscription selection, to paying and leaving the site
Customer care (1=still waiting; 5=helpful)
The quality of service provided by customer care, and how easy it is to reach them and get a response to your query
Refunds process (1=complicated; 5=very easy)
How easy it is to get a refund
Overall Hassle rate (1=too much hassle; 5=seamless subscription)
In overall, how easy it is to subscribe online through this site
Additional bonuses provided (1=none so far; 5=great bundle)
Tax free subscription, no shipping fees, gift vouchers
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